Privacy Policy

1. Executive Commitment & Scope

Condor Cargo ("the Company", "We", "Us", or "Our") operates as an international freight logistics provider near the Ports of Los Angeles, Long Beach, Chicago, and Dallas. We adhere to rigorous global data privacy standards, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

This policy applies across all digital communications, logistics portals, website inquiries, and freight booking operations managed by Condor Cargo. By interacting with our logistics platforms or submitting commercial shipping requests, your organization acknowledges the data management standards outlined herein.

2. Key Definitions & Industry Standards

For the purposes of this privacy governance framework:

• Account & Portal Data: Unique credentials assigned to corporate users to access freight tracking, warehouse management, and billing portals.
• Business & Data Controller: Condor Cargo, headquartered at 12900 Simms Avenue, Hawthorne, CA 90250, acting as the entity determining data processing purposes.
• CCPA / CPRA Compliance: Statutory data rights protection provided to California residents and corporate clients operating under US jurisdiction.
• GDPR Compliance: European Union privacy standards governing international data processing for cross-border logistics.
• Commercial Shipping Information: Bills of lading, customs documentation, cargo manifest details, consignee information, and origin/destination data.

3. Information We Collect from Global Buyers & Shippers

To facilitate seamless international air freight, ocean freight (FCL/LCL), transloading, and customs-bonded warehousing operations, Condor Cargo collects specific business and personal identification information:

A. Direct Corporate & Contact Information

• Full name, job title, and corporate entity name.
• Business email address, telephone numbers, and corporate physical locations.
• Shipping and billing addresses, tax identification numbers, and customs broker details.
• Cargo specifications, dangerous goods (Hazmat) documentation, and commercial invoices.

B. Technical & Logistics Usage Data

When accessing our web servers or client portals, automated logs capture diagnostic and operational telemetry to maintain cybersecurity and optimization:

• IP address, browser specification, operating system, and hardware device type.
• Timestamped tracking queries, session durations, and site navigation paths.
• Regional geolocation data used for freight routing and localized port support.

4. Legal Basis & Purpose of Data Processing

Condor Cargo processes personal and commercial data strictly in accordance with lawful principles under international data protection regulations:

• Contractual Obligations: Fulfilling air, ocean, and ground transportation agreements requested by shippers and freight forwarders.
• Regulatory & Customs Compliance: Meeting U.S. Customs and Border Protection (CBP), TSA, C-TPAT, and international trade governance requirements.
• System Security & Fraud Prevention: Protecting our 160,000 sq. ft. warehousing footprint and client databases against unauthorized access or cyber threats.
• Client Support & Quotations: Responding to international freight inquiries, issuing rate estimates, and optimizing global supply chain workflows.

5. International Data Transfers & Global Operations

As a global logistics specialist connecting North America, Asia, Europe, and Latin America, information collected by Condor Cargo may be transferred to and processed across our encrypted servers in the United States. We implement Standard Contractual Clauses (SCCs) and robust security protocols to guarantee data protections remain intact across all international borders.

6. Data Protection, Cybersecurity & Retention

We enforce enterprise-grade security measures—including TLS encryption, role-based access control, firewalls, and continuous vulnerability monitoring—to shield your commercial data. Personal and shipping records are retained strictly for the duration necessary to satisfy operational freight requirements, legal auditing standards, and customs compliance rules.

7. Privacy Rights Under GDPR & CCPA/CPRA

International buyers and domestic partners retain defined statutory rights regarding their personal data maintained by Condor Cargo:

• Right of Access & Portability: Request copies of the personal and operational data we store regarding your corporate account.
• Right to Rectification: Request prompt correction of inaccurate corporate details or shipping records.
• Right to Erasure (Right to be Forgotten): Request data deletion when records are no longer required for legal or customs compliance.
• Right to Opt-Out of Data Sale: Condor Cargo does not sell client or corporate personal information to third parties.
• Non-Discrimination: Exercising your privacy rights will never impact freight service rates, quote accuracy, or account management.

8. Third-Party Disclosures & Cookie Policy

Condor Cargo restricts data access strictly to vetted service partners involved in your supply chain (e.g., steamship lines, air carriers, customs brokers, and payment gateway providers). We utilize essential cookies to guarantee secure portal access and web session functionality. Visitors can manage cookie preferences directly through their internet browser configurations.

9. Privacy Contact Information

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or require information concerning global freight data protection, contact our Compliance Department: